Responsibilities of a Cabin Crew
Cabin crew members, also known as flight attendants, have a wide range of responsibilities that ensure the safety and comfort of passengers during flights. Below are the key responsibilities broken down step by step:
Pre-Flight Duties
Pre-Flight Briefing: Attend a briefing with pilots and other crew members to discuss flight details, special passenger needs, and safety protocols.
Safety Equipment Check: Ensure all emergency equipment is in working order and that there are adequate supplies on board.
Cabin Preparation: Inspect the cabin for cleanliness and ensure that all necessary items, such as meals and drinks, are stocked.
Boarding Procedures
Welcoming Passengers: Greet passengers as they board the aircraft, check their boarding passes, and assist them in finding their seats.
Safety Instructions: Provide safety demonstrations to inform passengers about emergency procedures and how to use safety equipment.
In-Flight Responsibilities
Passenger Comfort: Serve meals and refreshments to passengers while ensuring their comfort throughout the flight.
Monitoring Safety: Regularly check that seat belts are fastened during takeoff, landing, and turbulence; monitor cabin conditions for any unusual occurrences.
Emergency Preparedness: Be prepared to respond to emergencies by following established protocols for situations such as medical emergencies or evacuations.
Customer Service
Assisting Passengers: Address passenger inquiries and provide assistance to those with special needs (., children or disabled individuals).
Conflict Resolution: Manage difficult situations with passengers calmly and diplomatically .