Urgent Opening For Business Process Associate

Vtekis Consulting LLP

0 - 3 Years
6 Openings
Not Disclosed
Hyderabad
Face-to-Face interview

Key Skills

Communication Skills Tamil Malayalam Bengali Marathi Business Process Business Associate Walk in

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Job Description

Job description

We are looking for experienced Business Process Associates to join our Hyderabad office. Successful candidates would have an opportunity to work as a part of our diverse multicultural in-house call center team. Fluency in English and Tamil Malayalam Marathi Kannada Bengali (any one of these languages) is mandatory.

Roles and Responsibilities:

Deal with customers to understand their requirements, clarify their queries and provide the best solutions to them, on a timely basis.

Understand the business structure, identify customer needs and guide them by giving them relevant information.

Respond to various client queries through inbound and outbound voice and chat processes.

Follow SOP s, call scripts, maintain quality standards and provide a high degree of customer service by politely interacting with clients.

Increase brand value by building sustainable relationships, engaging customers and seizing opportunities to upsell products when they arise.

Maintain accurate records of all conversations in the database in a comprehensible way.

Meet personal team qualitative and quantitative targets.

Experience
0 - 3 Years
No. of Openings
6
Education
Any Bachelor Degree
Role
Business Process Associate
Industry Type
Pharma / BioTech / Clinical Research
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Vtekis Consulting LLP

We provide Recruitment and Staffing services to many industries and domain through our innovative and customized solutions and passionate commitment to research. Ability to understand the hiring strategies, availability of talent and compensation benchmarking makes us proud hiring partner for various industries.We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies.