Who are we looking for?
Excellent problem solving, analytical, process designing, and stakeholder management skills
At least 4+ years of overall experience and at least 2+ years of experience in managing a team of at least 10 members in a similar role
Proven experience in managing end to end business operations, preferably in a customer facing or user experience domain.
Should be comfortable with handling data and reports with the right tools
Should have the ability to think on problems independently to bring in the right solutions via product/process modifications
What will you do?
Manage the day to day operations of customer facing user experience operations and internal business operations, including resource allocation, performance monitoring and reporting.
Develop and implement policies, procedures and best practices to ensure operational excellence and compliance with company standards and regulations.
Identify and resolve operational issues and risks, and escalate them as needed.
Analyze operational data and metrics, and provide insights and recommendations to improve efficiency, quality and customer/stakeholder satisfaction.
Collaborate with cross-functional teams and stakeholders to align operational goals and strategies with business objectives and priorities.
Lead, coach and motivate the operations team, and foster a positive and collaborative work culture.
What's on offer?
Working in a truly disruptive space with the opportunity to redefine the way technology is learned by software developers.
Having an opportunity to apply and nurture your skills across a diverse set of problems in a high-growth startup and grow into a lead.
Independently managing a large body of work and being fully responsible for delivering impact end to end.
Truly rewarding compensation, incentives and high-ownership culture.
Opportunity to work with a team which has deep expertise in various domains ranging across engineering
Experience
5 - 9 Years
No. of Openings
10
Education
Professional Degree, Any Bachelor Degree, B.C.A, B.Com, Post Graduate Diploma, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Tech
Role
Business Operations Manager
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office