Business Operations Analyst

Key Skills

Analyst Relations Microsoft Excel Operation Executive

Job Description

Responsibilities:

-Interpret data, analyze results and provide ongoing reports.

-Ability to work on multiple projects of different nature

-Self- driven, Detail-oriented and diligent

-Ensure data accuracy by validating existing data sources, reports andensuring data integrity.-Monitor customer interactions, including emails, calls, and chats.

-Work closely with sales teams of client to align customer success strategies.

-Preparing reports in documented formats, reaching out to suppliers onbehalf of the client via email and updating client CRM / other online platform from time to time.

-Engaging with clients in USA via telephonic calls and email communication

Preferred Qualifications:

-Bachelor's degree in a relevant field or equivalent work experience.

-Proven experience in data analysis and customer-focused roles.

-Proficiency in American English, including strong communication, reading, and writing skills

-Strong analytical and problem-solving skills.

-Proficiency in MS Office Applications

-Ability to work collaboratively in a cross-functional team environment.

-Attention to detail and organization skills.

-Previous experience with customer facing role preferred
  • Experience

    1 - 5 Years

  • No. of Openings

    4

  • Education

    B.A, B.B.A, B.C.A, B.Com, B.E, B.Ed, B.Sc, Diploma, Any Bachelor Degree, Professional Degree

  • Role

    Business Operations Analyst

  • Industry Type

    Recruitment Consulting / Staffing Services

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About General Analytic

At General Analytic, we recognize that cost savings, optimizing efficiency, flexibility and scalability are important to success.

We aim to provide the highest quality back office resources through a combination of remote staffing and business process outsourcing solutions to our clients to ensure that they have both the people and foundation they need to grow.
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