Job description
Responsibilities
Handle many inbound and outbound calls to customers and clients.
Identify the needs of customers, resolve issues, and provide solutions.
Upsell other products wherever possible.
Ensure you follow the customer service script provided by the company for uniformity.
Also, be well-read on company policies and the website for FAQs or policy related answers.
Maintain good customer relations.
Meet personal targets and work towards meeting team targets.
Maintain records of the conversations with the customer and analyze the data.
Write and submit timely reports on performance, targets, and customer queries.
Requirements
Prior experience with Real-estate company work or customer service and call centers in relevant job roles.
Must know the basic work of Excel. Word, PPT.
Good knowledge of CRM practices and systems.
Customer-oriented attitude with professionalism.
Strong multitasking, time management, and target achieving skills.
Excellent communication and listening skills with good command over the English language.
Job Types: Regular / Permanent, Fresher
Salary: ?12, - ?20, per month
Benefits:
Leave encashment
Paid sick time
Paid time off
Day range:
Need to work on Sunday.
Shift:
Day shift
Fixed shift
Supplemental pay types:
Performance bonus
Yearly bonus
Job Types: Full-time, Regular / Permanent, Fresher
Salary: ?12, - ?20, per month
Benefits:
Paid sick time
Schedule:
Day shift
Supplemental pay types:
Overtime pay
Ability to commute/relocate:
Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Technical support: 1 year (Preferred)
tele sales: 1 year (Preferred)
total work: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
1 - 2 Years
5 Openings
1.3-1.8 Lac/Yr
Ahmedabad 
Face-to-Face interview
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