Roles & Responsibilities:
Provide product and service information to customers;
Complete call logs and reports;
Other duties as assigned;
Identify and escalate issues to supervisors;
Research the required information using available resources;
Document all information according to standard operating procedures;
Escalating customer feedback as required;
Business Development Activities such as lead generation through Email, calling, meeting etc.;
Making customer profiles and assist sales team in qualifying prospects, making proposals, coordinating with direct sales team;
Analyze potential markets;
Resolving customer queries and ensuring strong customer satisfaction;
A strong commitment to customer service.
Desirable:
Excellent communication/written skills
Presentation skills, prospecting skills, and negotiation skills.
Good comprehension & interpretation skills to understand customer issues/complaints and respond in accordance.
Should be very organized, goal-oriented, a quick learner, and able to multitask.
Good interpersonal & presentation skills.
Good convincing power.
Influencing and Negotiation Skills.
Ability to handle pressure and meet deadlines
Computer Skills: Experience with MS Office suites and Outlook.
Qualification: BBA/BBS - Business Management / Business Administration, Marketing/PGDM
- Experience0 - 1 Years
- No. of Openings2
- EducationAny Bachelor Degree
- RoleBusiness Development Executive
- Industry TypeAutomobile / Auto Ancillaries
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office