COMPANY NAME-Vaani infosystems pvy ltd
PROFILE-TEAM LEADER
CTC-35 k to 40 pm
Shift to .30 pm (sunday off)
LOCATION-Gurgaon sec 19,phase v,udyog vihar
QUALIFICATION-12th to Graduate
LANGUAGE-Good English
NOTE-we need immediate joiner
Requirments
Strong leadership and communication skills
Extensive knowledge of the companys processes and operations
Ability to effectively set the teams objectives
Organisational skills and time-management ability
Ability to mentor and train new team members
Well-versed in industry-specific practices
Ability to motivate employees and resolve internal conflicts
Responsibilities
Supervising and managing a team of agents, including their performance, productivity, and adherence to business regulations and procedures
Develop and implement sales strategies to meet organizational objectives.
Monitor and analyze sales data to identify opportunities for improvement.
Set individual sales targets with team members and monitor progress.
Provide team members with regular feedback on performance and progress.
Develop and deliver sales training and coaching sessions.
Motivate and support team members to ensure they reach their targets.
Coordinate team meetings, sales events, and activities.
Monitor customer satisfaction and ensure quality customer service is provided.
Manage all customer complaints and resolve any customer disputes.
Create and manage budgets for sales operations and activities.
Hire and train new sales trainees.
Resolve client complaints and provide answers to customer questions.
Experience
1 - 2 Years
No. of Openings
10
Education
Higher Secondary, Any Bachelor Degree
Role
business development executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office