Job Description

COMPANY NAME-Vaani infosystems pvy ltd

PROFILE-TEAM LEADER

CTC-35 k to 40 pm

Shift to .30 pm (sunday off)

LOCATION-Gurgaon sec 19,phase v,udyog vihar

QUALIFICATION-12th to Graduate

LANGUAGE-Good English

NOTE-we need immediate joiner

Requirments

Strong leadership and communication skills

Extensive knowledge of the companys processes and operations

Ability to effectively set the teams objectives

Organisational skills and time-management ability

Ability to mentor and train new team members

Well-versed in industry-specific practices

Ability to motivate employees and resolve internal conflicts

Responsibilities

Supervising and managing a team of agents, including their performance, productivity, and adherence to business regulations and procedures

Develop and implement sales strategies to meet organizational objectives.

Monitor and analyze sales data to identify opportunities for improvement.

Set individual sales targets with team members and monitor progress.

Provide team members with regular feedback on performance and progress.

Develop and deliver sales training and coaching sessions.

Motivate and support team members to ensure they reach their targets.

Coordinate team meetings, sales events, and activities.

Monitor customer satisfaction and ensure quality customer service is provided.

Manage all customer complaints and resolve any customer disputes.

Create and manage budgets for sales operations and activities.

Hire and train new sales trainees.

Resolve client complaints and provide answers to customer questions.
  • Experience

    1 - 2 Years

  • No. of Openings

    10

  • Education

    Higher Secondary, Any Bachelor Degree

  • Role

    business development executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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