1. Sales and Revenue Generation: BDE need to identify potential clients, establish relationships, and negotiate sales contracts to maximize revenue for the hotel.
2. Client Relationship Management: Building and maintaining strong relationships with existing clients is crucial. The BDE acts as a primary point of contact for clients, addressing their inquiries, providing information about available services, and ensuring exceptional customer service throughout their stay.
3. Market Research: Keeping up-to-date with market trends, competitor activities, and industry developments is essential. The BDE conducts market research to identify new market segments, emerging trends, and opportunities to expand the hotel's customer base.
4. Sales Presentations and Proposals: The BDE prepares and delivers persuasive sales presentations and proposals to potential clients. BDE showcase the hotel's features, amenities, and unique selling points to demonstrate its value and suitability for the client's needs.
5. Collaboration with Other Departments: Effective coordination with other hotel departments, such as marketing, events, and operations, is essential. The BDE collaborates with these teams to ensure seamless execution of sales initiatives, manage group bookings, and deliver exceptional guest experiences.
6. Sales Reporting and Analysis: The BDE needs to maintains accurate sales records, prepares regular reports, and analyzes sales performance metrics. BDE assess the effectiveness of sales strategies, identify areas for improvement, and provide recommendations to the management team.
7. Attending Events and Trade Shows: Representing the hotel at industry events, trade shows, and networking functions