Opening For Business Development Consultant (Female)

Mundra Grouyp

1 - 2 Years
1 Openings
Not Disclosed
Udaipur
Posted 6 days ago
Face-to-Face interview

Key Skills

Sales Inside Sales Executive CRM Sales CRM Lead Generation Product Promotion Business Development Business Management Skills

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Job Description

Job Description CRM Manager

Responsibilities:

Customer Relationship Management:

Develop and maintain strong relationships with customers.

Address customer inquiries, concerns, and complaints in a timely manner.

Ensure high levels of customer satisfaction and loyalty.

CRM System Management:

Oversee the CRM software to track customer interactions.

Maintain customer databases and update records accurately.

Generate reports and insights from CRM data for business decisions.

Sales & Marketing Support:

Collaborate with sales and marketing teams to develop customer engagement strategies.

Implement targeted marketing campaigns to improve customer retention.

Monitor customer behavior and suggest personalized offers.

Customer Feedback & Insights:

Gather customer feedback through surveys and reviews.

Analyze data to identify trends and areas for improvement.

Recommend strategies to enhance customer experience.

Process Improvement & Team Collaboration:

Work with internal teams to improve customer service processes.

Train employees on CRM best practices.

Ensure compliance with customer service policies and company standards.

Requirements:

Bachelor's degree in Business, Marketing, or a related field.

Experience in customer relationship management or sales.

Proficiency in CRM software (., Salesforce, HubSpot, Zoho).

Strong communication and problem-solving skills.

Ability to analyze customer data and trends.

Excellent organizational and multitasking abilities.

Key Skills:

Customer Service

CRM Software Proficiency

Data Analysis

Sales & Marketing Collaboration

Communication & Problem-Solving

Process Optimization