Business Development Associate

Centre for Teacher Accreditation

Location: Remote for now, Bangalore based (once we restart working in office)

Purpose of the position/role:

The purpose of this role is to assist in and also independently cultivate a range of business-to-business relationships (partnerships, channels, large clients, teacher employers like school groups) across the education and related landscapes, within and outside India. While CENTA’s customer acquisition is primarily “retail”, . individual teachers sign up, institutions play a very important role in creating pull, acting as channel partners and sometimes being customers themselves. Further, acceptance from the ecosystem is critical for CENTA’s overall mission, making this a key and exciting function in the company, with tremendous scope for career growth both within and outside India.

Key responsibilities:

● Customer and partner acquisition:

o Create and maintain a thorough database of outreach for educational organisations.

o Initiate outreach for a set of clients, partners and channels both within

● Client servicing on specific requirements:

o Ensure that committed client requirements are serviced well.

o Coordinate, especially with the customer experience team, to ensure client satisfaction

o Create a feedback loop from clients to internal teams by documenting and communicating client issues/queries and seeking resolution.

● Customer relationship management:

o Take ownership of the lifecycle of each client, over various phases of the relationship.

o Ensure client engagement and continuous sales growth, by proactively seeking feedback, understanding needs and providing updates on CENTA’s latest products/services.

• Experience

  2 - 8 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Business Development Associate

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office