Position Summary
customer Care Specialist is Responsible for Handling Calls from New and Existing Customers Regarding a Variety of Request. Using Their Knowledge of Products or Services Well as Great Customer Service Skills, These Professionals Address Issues, Provide Support and Offer Information, as Needed to Keep Customer Satisfied and Retain Business.
specialists Require an Intimate Knowledge of the Products of Services Being Sold, Great Communication Skills and Sales Experience. the Ability to Cross-sell Products is also Essential, Demonstrated Success Sales and Customer Service is Required.
Roles and Responsibilities:
Answers Inquiries By Clarifying Desired Information Researching, Locating and Providing Information
Determines Requirements By Working with Customers
Fulfills Requests By Clarifying Desired Information, Completing Transactions, Forwarding Requests
Skill and Abilities
Regional Language Communication Skill
Basic Telephone Etiquettes
Experience
0 - 1 Years
No. of Openings
20
Education
B.A, B.Arch, B.B.A, B.C.A, B.Com, B.E, B.Sc, LLB
Role
Business Associate
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office