The Business research Analyst will be responsible for continuous improvement projects across the RBS teams leading to each of its delivery levers. The long-term goal of Research analyst (RA) role is to eliminate Defects and automate qualifying tasks. Secondary goals is to improve the vendor or customer experience, and to enhance GMS/ FCF. This will require collaboration with local and global teams, which have process and technical expertise. Therefore, RA should be a self-starter who is passionate about discovering and solving complicated problems, learning complex systems, working with numbers, and organizing and communicating data and reports. RA should works across team(s) and Ops organization at country, regional and/or cross regional level to drive improvements and enablers to implement solutions for customer, cost savings in process workflow, systems configuration and performance metrics. Leads projects and opportunities across the Operations (FCs, Sortation, logistic centres, Supply Chain, Transportation, Engineering ...) that are business critical, and may be global in nature. RA should perform Big data analysis to identify the defects patterns/process gaps and come up with long term solutions to eliminate the defects/issues. RA should Writes clear and detailed functional specifications based on business requirements as well as writes and reviews business cases.
Responsibilities Include:
Works across team(s) and Ops organization at country, regional and/or cross regional level to drive improvements and enables to implement solutions for customer, cost savings in process workflow, systems configuration and performance metrics. Leads projects and opportunities across the Operations (FCs, Sortation, logistic centers, Supply Chain, Transportation, Engineering ...) that are business critical, and may be global in nature.
. Leads from medium to large complex, cross-functional strategic projects and opportunities.