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We are currently looking for a ROCK STAR Salesforce Business Analyst. Interested folks, Kindly send your CV to along with CCTC, ECTC, .
Required Experience: 2 - 3 Years
Notice period: Immediate to 30
Job Location : Chennai
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Overview
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· Salesforce Business Analysts will wear many hats on their projects and are responsible for everything from requirements gathering, testing, training and post deployment support
· You will be the point of contact for Customers and Technical Teams.Â
· Both written and verbal communication is important for this role.
· You should have Salesforce Admin experience alongside being a Business Analyst. You would be given preference if you also knew SFDC Development like APEX, VisualForce, etc.Â
· Gather both Technical and Functional requirements from Customers and help translate that into Technical requirements.
· Should be able to handle multiple medium sized projects with ease.Â
· Should come out with process improvement and Technical improvements for existing Clients.
· You will be involved in project scoping and initial deal reviews
· You will individually run Requirement Gatherings, Due Diligences and Demos.Â
· These Demos would also include Training End Users on the system that your Team has built.
· You will be providing solutions on the Salesforce platform and other related platforms for the business in the world of: Sales, Salesforce Sales Cloud, Salesforce CPQ, Service Cloud, Communities, Analytics and more! You will also provide day-to-day support assisting the users to maximize value from the systems.
· Support the daily activity of the users as well as handling support ticket with high importance to SLA management.
· Design and document solutions and execute within time and budget.
Salesforce Certification is desirable