Salesforce Business Analyst

Geetha Technology Solutions private Ltd (CliqHR Recruitment Services)

We are looking for a ROCK STAR Salesforce Business Analyst to join our team.

Apply to this job only if you have the level of Salesforce expertise that is given below.

JD of Salesforce Business Analyst

• Min 3 to 5 years of Salesforce implementation / Salesforce Business Analyst experience in designing Salesforce based solutions including cross department processes.

• Experience with Salesforce Lighting, Salesforce CPQ, Communities and Service Cloud.

• Experience documenting user stories and creating to-be process flow diagrams

• Excellent communication, presentation & analysis skills with solid business acumen

• Organized and detail-oriented with ability to manage own work as well as track the activities of others

• Share best practices and be consultative to clients throughout duration of the project – act as a trusted partner

• Proficient with AppExchange and commonly used Salesforce Apps like Conga and DocuSign

• Experience with JIRA or any project management tool

Communication Skills -

• Good verbal and written communication, enough to interact with US clients independently.

• Should be able to go on a call to get the requirements from Customers directly.

• Translate Functional requirements from customer into Technical specs.

• Guide the Team members on what needs to be developed / customized in Salesforce.

Responsibilities and Duties -

• Should be willing to travel to USA for meetings if required.

• Must be willing to work in Regular Shift timings with occasional calls during late evenings (US time).

• New Projects will be assigned. Salesforce Business Analyst needs to take complete ownership of the projects and drive it towards completion.

• Need to drive 5/5 CSAT scores, irrespective of the tight timelines or type of project.

Preferred Qualifications

Salesforce Certification is desirable

• Experience

  3 - 6 Years

• No. of Openings

  3

• Education

  Any Bachelor Degree

• Role

  Business Analyst

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office