Duties and Responsibilities:
Decorum of office timing to be maintained.
Calling on all the cases in due List for the month & ensure 100% Branch target to be achieved MOM.
100% Updated Feedback to be maintained on all unresolved cases.
100% Manual Posting of Cash Collection to be punched on system before EOD were payment collected through Receipt Book.
Cash Book to be maintained & updated on a daily basis along with self Signatures and sharing scan copy of the same along with Google sheet.
100% Branch level Target on Surrender Vehicle Sale to be achieved, calling and generating leads on 100% vehicles parked.
Minimum New business Target would be 3 cases or Rs..00 as finance amount in 7 working days and selling of at least 3 surrender vehicle in a month. However you are entitled to share your daily and weekly reports too.
Dealing with all Branch Walk-in Customers & resolving the queries within the same day and shall do video calls with customer and same should be connected with HO staff.
Maintain visit remark for all the cases visited by collection officials in borrower register on a daily basis.
Taking complete loan files from sales person and sending it to HO on the same day.
Strong follow-up with team & dealer point for completing Document pendency for the Branch on a daily basis.
Ensuring google location by staff.
Ensuring 100% renewal of insurance Cases along with Customer feedback.
Calling to our existing customers for generating the lead for Top-up & refinance Portfolio.
Informing HO for all sensitive issues related to Branch.
Performance report received from HO need to be shared with all the FLC on day to day basis.
Sharing details and inventory for all Seized vehicles on day to day basis.