Job Description

Job Profile

* Responsible for managing business of the branch and supervise service to all bank customers . RL, Wealth, Credit Card Corporate Banking & SME.

* Ownership of P & L of the branch along with number targets for the branch.

* Responsible for guiding and mentoring branch staff (sales and service) for enhancing productivity and flawless customer service.

* Daily morning huddle with branch staff with agenda as mentioned below :

o Business of the previous day and key achievements of the previous day.

o Discussion on any new process /Product/Service or changes in process and check awareness level of branch staff for sales and service related process.

o Update on ongoing contest and action plan to improve performance in the contest.

o Appreciate and recognize key achiever of the day and key achievement can be either in sales or service or both.

o Any unusual event at the branch or bank and learning/ precautions at the branch.

* Liaison with various departments like Training, BCU, Clearing, CPC, Compliance, Trade Services and various support functions of the bank for seamless business of the branch.

* Closely track business pipelines of ROs, BRMs and BBRMs across various products and ensure that pipelines are in line with business target of the branch through the KISSS System/SIEBEL CRM.

* Closely track Welcome Call quality and random check of customer profile sheet of newly acquired customers before being processed for account opening.

* Closely track all customer engagement initiative and ensure flawless execution of task assigned to branch team.

* Reviews with sales manager-Quality and quantity of acquisition and ensuring OASIS functions seamlessly at the branch.

* Tracking SOPs/Training of ROs, BRMs, and BBRMs and providing valuable inputs for scoring better SOP scores.
  • Experience

    1 - 7 Years

  • No. of Openings

    1

  • Education

    Professional Degree, Any Bachelor Degree

  • Role

    Branch manager

  • Industry Type

    Banking / Financial Services / Stock Broking

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Skywings Advisors Private Limited

Skywings Advisors Private Limited is one of the leading companies based in New Delhi, Delhi operating in placement and recruitment industry. We are offering specialized services in all recruitment disciplines including Legal, Finance, IT, Sales & Marketing, Commercial, Health Care, automobile, Training & Education, Industrial & Warehouse & Construction, IT/Software, E-Commerce & Internet .rnrnWe strive to achieve the same level of understanding you have about your business. To Assuredjob.com that's paramount. But we also bring with us prodigious knowledge of recruitment practice and up to date assessment methods.
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