Position Summary
A Branch Manager is in charge of overseeing and coordinating all operations for a branch. They are directly responsible for training new staff members, and developing goals to maintain sales performance.
Key Roles & Responsibilities:
• Train employees and evaluate their performances, Create strategies to ensure that sales targets are met for business/personal/housing loans.
• Create and maintain relationships with clients, Liaise with other branches to share strategies.
• Co-ordination with sales managers, tele callers to establish sales goals and to develop scripts for use by telemarketing team.
• Recognising employee achievements and encouraging excellence in the work environment.
• Developing and implementing sales plans, Conducting regular sales and operations meetings.
• Briefing employees on current sales goals, promotions, and other relevant information.
• Organising marketing activities and events for the branch, Increasing brand awareness for the company within the community.
• Assessing market conditions and identifying opportunities, Drafting forecasts and business plans.