To ensure Branch P&L monitoring.
To oversee the branch sales & operations.
Communicating the TI the importance of meeting customer requirements.
Review of estimation.
Enhancing Customer satisfaction.
Providing guidance and monitoring the process heads.
Dealing with international moves.
Providing Resources needed to the Organization.
Reviewing the performance of organizations QMS at regular intervals.
Providing internal communication facilities.
Co-ordination with transport agencies / Customs.
House agency & Customers.
Assessment of damages and rectification.
Responsible for settling the claims.
Co-ordinate with accounts department for vendor payment.
Acquiring new facilities / methods for packing / moving process.
Overall supervision of administrative activities.
Co-ordination with sales team.
Initiating changes to the QMS.
Monitoring Origin, destination service performance.
To ensure all relevant documents pertaining to jobs as specified in the procedures are maintained.
Monitoring ERP one time customer payment follow up.
Monthly meeting with the Dept. Heads.
Evaluating the effectiveness of training given to employees