Job Title: Branch Manager - Micro Finance Industry
Responsibilities:
• Lead and manage the overall operations of the Micro Finance branch, including customer acquisition, loan disbursement, and collection activities.
• Develop and execute strategic plans to achieve business targets, increase market Portfolio, and expand the branch's customer base.
• Monitor and analyze branch performance, loan portfolio quality, and delinquency rates to identify areas for improvement and implement appropriate corrective actions.
• Build and maintain strong relationships with existing and potential clients, ensuring excellent customer service and satisfaction.
• Manage a team of loan officers and support staff, providing guidance, coaching, and performance feedback to optimize their productivity and effectiveness.
• Conduct regular field visits to assess loan utilization, monitor client businesses, and identify opportunities for further financial support or assistance.
• Collaborate with the credit and risk management teams to evaluate loan applications, assess creditworthiness, and mitigate potential risks.
• Ensure compliance with regulatory requirements, company policies, and industry best practices.
• Prepare accurate reports on branch performance, financials, and customer metrics for management review.
• Stay updated with industry trends, market dynamics, and competitor activities to identify opportunities for growth and innovation.
Qualifications and Experience:
• ITI / Diploma/Bachelor's degree in a related field.
• Minimum of 6 years of experience in the Micro Finance industry, with a strong background in managing Joint Loan Groups.
• Proven track record of achieving business targets and driving growth in a similar role.
• Sound knowledge of microfinance operations, loan appraisal, credit risk assessment, and portfolio management.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients, staff,.