Position Overview:
As a skilled and experienced Branch Manager you will play a pivotal role in overseeing branch
operations, driving business growth, ensuring regulatory compliance, and delivering exceptional
customer service. With your strong leadership abilities, strategic mindset, and deep understanding of
financial services, you will be responsible for achieving business objectives, managing deposits,
fostering customer retention, and maintaining high-quality standards.
Key Responsibilities:
Responsibilities:
1. Branch Operations Management:
a. Provide strategic direction and leadership to the branch team, ensuring adherence to
regulatory frameworks, company policies, and operational procedures.
b. Oversee day-to-day branch operations, including deposit management, lending activities,
compliance requirements, and financial transactions.
c. Monitor and analyze branch performance metrics, implementing effective strategies to
optimize operational efficiency, minimize risk, and enhance customer experience.
2. Business Development and Growth:
a. Identify and explore potential business opportunities by conducting market research,
analyzing customer needs, and assessing competition.
b. Build and maintain strong relationships with existing and potential customers, key
stakeholders, and local business networks.
c. Drive the sales process, promote financial products and services, and explore cross-selling
opportunities to maximize revenue generation.
3. Customer Relationship Management and Retention:
a. Build and maintain strong relationships with customers, understanding their financial needs,
and providing appropriate solutions.
b. Ensure exceptional customer service delivery, promptly addressing customer inquiries,
complaints, and feedback.
4. Compliance and Regulatory Requirements:
a. Stay updated with the latest regulatory guidelines, ensuring strict adherence to compliance
requirements at the branch level.
b. Conduct regular internal audits to identify any compliance
Experience
4 - 5 Years
No. of Openings
3
Education
Professional Degree, Any Bachelor Degree, B.C.A, B.Com, M.C.A, M.Com
Role
branch manager
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office