Job Description :
The key functions will be
Profitability Management - Maintaining & optimizing profitability for the branch
Target setting & management Monitoring branch targets in numbers & volumes
Portfolio quality management - through superior underwriting, working closely with collections
Cost management managing all branch operating costs including cost of acquisition, operations etc.
People management Motivating team, handling HR & administration function of the branch
Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues
Business
Achieve contributed value targets set for the branch
Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds
Provide superior customer experience
Manage TATs on credit & processing
Minimize pre & post disbursal discrepancies
Monitoring Performance
Monitoring Branch performance in terms of key drivers .
Contributed mes / Profitability / Expenses / Losses
Employee Retention
Employee Productivity
Customer experience
Monitor individual performance of each employee, continuously work to maximize productivity
People Management
Motivate and develop branch team
Drive branch team to excel.
Manage and mentor the team and keep attrition of branch staff low
Conduct regular meeting with branch staff
Provide open and honest feedback and ask for feedback.
Open Positions :
1
Skills Required :
Team Management, Sales Driven
Roles and Responsibilities :
Ability to plan & execute
Strong inter-personal skills and leadership ability.
Ability to create professional work culture that encourages enthusiasm and team spirit Understanding of credit risks & operational risks.
Ability to manage and implement change by taking complete ownership
Location :
Deoghar,Jharkhand,India
Years Of Exp :
5 t
Experience
5 - 10 Years
No. of Openings
1
Education
B.E, Post Graduate Diploma, M.C.A, M.B.A/PGDM, M.Tech
Role
Branch Incharge
Industry Type
Banking / Financial Services / Stock Broking
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office