we have immediate wanted bpo voice in coimbatore
Job Title: BPO Voice Process Associate
Location: Coimbatore
Company: Spancore Technology
Key Responsibilities:
Handle inbound/outbound customer calls to address inquiries, resolve complaints, and provide information.
Maintain accurate records of customer interactions in the system.
Any graduate (preferred but not mandatory for experienced candidates).
Excellent communication skills in English (additional regional languages are a plus).
Basic computer knowledge and ability to navigate systems.
Prior experience in a BPO voice process is a plus, but freshers are welcome to apply.
Ability to work in shifts.
Skills:
Strong verbal communication and listening skills.
Problem-solving attitude.
Ability to manage time effectively.
Patience and a positive attitude towards handling customer issues.
Benefits:
Competitive salary package.
Incentives based on performance.
Frequently Asked Questions (FAQs) for Applicants:
Q1: What is the nature of the voice process?
A1: The role involves handling voice-based interactions with customers. You will primarily manage inbound and outbound calls to resolve queries, provide support, and address any customer concerns.
Q2: What qualifications are required?
A2: Freshers with excellent communication skills are also encouraged to apply.
Q3: What languages do I need to be fluent in?
A3: Strong proficiency in tamil is essential. Knowledge of additional languages, particularly regional languages like english or Hindi, is an added advantage.
Education-
12th and UGor pg : Any Graduate - Any Specialization
Contact:nine zero four double
Email :
Adress:no 347 ds complex nehru street
near hotel mangala international
ganhipuram coimbatore
- Experience0 - 5 Years
- No. of Openings10
- EducationHigher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Professional Degree, B.Arch
- RoleBPO Voice Process Executive
- Industry TypeCall Centre / BPO / KPO / ITES / LPO
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office
- Face interview locationcoimbatore