BPO Telecaller (1-3 Years)

Jiyatel Outsource

Looking for BPO Telemarketer (Fresher & Experienced)

Genuine Process | UK Shift |

Skills & Qualifications:

Fluency in English: Excellent communication skills, both verbal and written, with a clear and neutral accent suitable for UK customers.

Empathy & Patience: Ability to listen actively, show empathy, and offer appropriate solutions in a respectful and non-judgmental manner, especially when discussing sensitive topics like debt.

Confidence & Persuasiveness: Comfortable initiating conversations, addressing objections, and encouraging leads to take the next step in the debt relief process.

Problem-Solving Skills: Ability to assess the prospects needs quickly and adapt the conversation to offer the best solution for their financial situation.

Attention to Detail: Ability to maintain accurate records of leads, calls, and follow-ups

Emotional Intelligence: Strong interpersonal skills with the ability to gauge a prospects emotional state, respond to their feelings appropriately, and maintain a supportive and respectful tone throughout the conversation.

Active Listening Skills: Active listening to fully understand the prospect's needs and concerns, ensuring that the solution offered is tailored to their specific situation.

Key Responsibilities:

Lead Generation: Conduct outbound calls to UK-based individuals to generate leads for debt relief services.

Cold Calling: Initiate conversations with potential clients who may be struggling with debt, explaining available services, and assessing their needs.

Engagement: Build rapport and trust by speaking empathetically about their financial situation, focusing on how the service can help.

Achieving Targets: Meet daily, weekly, and monthly lead generation and sales targets.

Compliance: Ensure that all conversations comply with relevant UK regulations around debt advice and telemarketing practices (., GDPR, Financial Conduct Authority regulations).

Why Join Us?

Training & Development: Comprehensive training on the debt re

• Experience

  1 - 3 Years

• No. of Openings

  10

• Education

  Higher Secondary

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Near Mega Basket, Champasari, Siliguri