BPO Telecaller

Best Caliber Creator

0 - 2 Years
15 Openings
Not Disclosed
Nungambakkam Chennai
Posted today
Face-to-Face interview

Key Skills

Good Communication Skills Tele Sales Telemarketing Domestic BPO Sales Process Voice Process Outbound Calling BPO Sales Call Center Marketing

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Job Description

Job Summary:

We are looking for an enthusiastic and results-driven Telecaller to join our team. The Telecaller will be responsible for handling inbound and outbound calls, promoting products and services, generating leads, and managing customer relationships. The ideal candidate should have excellent communication skills, be persuasive, and have a customer-first mindset.

Key Responsibilities:

Outbound and Inbound Calls: Make calls to potential and existing customers to inform them about new products/services, follow-up on leads, resolve inquiries, and address any concerns.

Lead Generation and Qualification: Identify and qualify potential leads, ensuring all prospects are approached effectively and converted into customers.

Customer Support: Provide support for existing customers by answering questions and troubleshooting issues.

Database Management: Maintain accurate and up-to-date records of customer interactions and sales activities in the CRM system.

Sales and Upselling: Promote products/services to customers based on their needs, aiming to close sales and meet performance targets.

Reporting: Report on call outcomes, customer feedback, and potential improvements in the sales and support processes.

Follow-Up: Follow up with customers post-interaction to ensure satisfaction and retention.

Experience
0 - 2 Years
No. of Openings
15
Education
Higher Secondary, Diploma, B.A, B.Arch, B.C.A, B.B.A, B.Com, M.Sc
Role
BPO Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
12 Avenue Rd, Ponnangipuram, Seetha Nagar, Nungambakkam, Chennai - 34

About Best Caliber Creator

Best Caliber Creator is a well-known name in the placement industry. Manpower recruitment is a simple task with us. We can provide appropriate candidates to the various organizations, who are looking for responsible and capable manpower that can handle the assigned tasks professionally and responsibly. We have with us a team of reliable professionals that includes HR Consultants, Placement Consultants, and Career Consultants, who provide apt consultancy regarding their respective area of expertise. In addition, our staff members are dedicated to their work and carry out all the services with perfection. They work in accordance with the clients and make sure that they are fully satisfied with our service.