BPO Team Leader

Syrow

Job Title: Team Leader

Experience: 1 to 3 Years

Location - Kalyan Nagar (Bangalore) Salary - Best in the industry

Job Description - Lead, coach, motivate and supervise the operations team to

achieve the client service levels.

ROLES & RESPONSIBILITIES

 Managing the team on a daily basis

 Ensure that the team meets the performance targets and overall process

objectives

 Coordinate with WFM team in order to schedule and organize shift patterns

for team members

 Monitor calls of team members to ensure that call flow and quality

standards are adhered

• Experience

  1 - 3 Years

• No. of Openings

  5

• Education

  B.Com, Any Bachelor Degree

• Role

  BPO

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home