BPO Team Leader

Syrow

Job Title: Team Leader

Experience: 1 to 3 Years

Location - Kalyan Nagar (Bangalore) Salary - Best in the industry

Job Description - Lead, coach, motivate and supervise the operations team to

achieve the client service levels.

ROLES & RESPONSIBILITIES

Managing the team on a daily basis

Ensure that the team meets the performance targets and overall process

objectives

Coordinate with WFM team in order to schedule and organize shift patterns

for team members

Monitor calls of team members to ensure that call flow and quality

standards are adhered

• Experience1 - 3 Years
• No. of Openings5
• EducationAny Bachelor Degree, B.Com
• RoleBPO
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Home