BPO Non Voice Process

Telamon HR Solutions

1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call

2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs

3. Understanding multiple products and processes

4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information

• Experience

  0 - 3 Years

• No. of Openings

  10

• Education

  Any Bachelor Degree

• Role

  Bpo Non Voice Process

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office