BPO Non Voice Process

Key Skills

Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing Executive

Job Description

Responsible for solving queries of US Customers through chats.

- Provide exceptional customer support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.

- Resolve tickets through chats. Analyze customer reported information to identify problems and concerns.

- Perform problem research and testing when necessary.

- Deliver high quality and timely resolutions to problems.

- Initiate follow-up to other service areas when appropriate.

- Perform other duties and responsibilities as necessary.
  • Experience

    0 - 6 Years

  • No. of Openings

    5

  • Education

    Diploma, Any Bachelor Degree

  • Role

    Bpo Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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