BPO Non Voice Process

  • icon job experience 0 - 3 Years
  • icon job opening 20 Openings
  • icon salary 1.8 - 3.8 Lac/Yr
  • Face-to-Face interview Face-to-Face interview
  • icon job location Hyderabad

Job Description

Greetings from Intouch CX!

We are hiring for International Chat Process only for immediate joiner( Customer support)

Interested Candidates can call the below number:

Whatsup Your CV

Roles & Responsibilities:

Support through Chat.

Respond to customer complaints in a professional manner.

Attempt to resolve complaints successfully in accordance with established guidelines.

Coordinate with the co-workers, lead persons and other departments as appropriate

Actively listen to the customer, and show empathy and patience

Ability to build rapport with the customer.

Ability to overcome objections and ask for the business.

Key Skills:

Preferred candidates with understanding on eCommerce websites.

Knowledge of mobile / computing products.

Should possess effective written communication skills and comprehension skills.

Ability to work in a fast-paced, hectic, changing environment

Ability to organize and follow up multiple tasks/details with accuracy and timeliness

Excellent Typing Speed: (At least 30 wpm).

Excellent interpersonal, intrapersonal skills, team player.

Eligibility Criteria:

Undergraduate & above (No backlogs & Not pursuing any regular studies).

0 to 5 years of experience in the call center industry, preferably in Chat/Email Operations

Minimum understanding of Customer Service.

Immediate joiners are preferred.

Willing to work in Night Shifts/ Late Night Shifts.

Willing to work from office

Interested Candidates can call the below number:
  • Experience

    0 - 3 Years

  • No. of Openings

    20

  • Education

    Higher Secondary

  • Role

    Bpo Non Voice Process

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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