BPO Telecaller

Visesh Credit Services

timings : 9am to 6pm (Monday to Saturday)

Job Description

Handle customers' inbound and outbound calls. Solving queries, telling them about products/offers/services

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  Diploma, Higher Secondary, Secondary School

• Role

  Bpo

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office