BPO Executive Technical Support

Bluebell Fintech

Graduated candidates with BE, B tech, M tech or Diploma with Electrical or Electronics Engineering.

Candidates are shortlisted basis their proficiency in their English language and knowledge on subject matter for USA inbound Electrical Process. A candidate needs to be confident in handling USA English speaking customer empathize and try to solve their problems.

Written test with at least 120 words within 120 seconds on a random question or random topic related to Electrical or Electronics subjects along with the Audio or Voice Screening to check Voice Accent (required USA Accent).

Responsibilities: International Inbound Calling Executives

Handle inbound international calls for USA electrical process and solve customer concerns and queries with a USA accent

Obtaining customer information and other relevant data

Asking questions to the customer and understanding their need and wants, clarifying information whenever possible

Resolving queries and issues related to the electrical products and services

Maintaining the monthly quality parameters with efficiency in handling voice calls and document achievement report

Ability to be on phone for a long time and familiar using dialer systems

Result Oriented Individual Who Understand About Customer Support & Resolve complaints

• Experience

  1 - 7 Years

• No. of Openings

  30

• Education

  Diploma, Advanced/Higher Diploma, B.E, M.Tech

• Role

  BPO Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office