Job Description

we are hiring BPO Executive

Responsibilities:

*The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.

*He/She must show the willingness to learn new things every time and then.

*Must discuss every matter with its supervisor or team leader to get any issue sorted

*Giving a resolution to the customers or clients should be the whole and sole responsibility.

*Should carry out various other professional services like Business Research, Legal services, Financial Analysis, etc.

*Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

*Must efficiently set goals and work on them so as to avoid any escalations and maintain relevancy and quality while providing service to the customers.

Skills:

Where communicating with the customers is the only task that is carried out majorly, a candidate applying for a BPO job should have good Oral and written communication. An effective communicator is probably fluid with what he/she is speaking and a BPO executive should a computer literate.

A BPO executive should be flexible enough to adapt to any environment or changes happening in the sector. They should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis. A person should also have a clear view of what the current market trend is.

*Should have good Oral and written communication In English and Hindi.

*An effective communicator, probably fluid with what he/she is speaking.

*Should be computer literate.

*Should be flexible enough to adapt to any environment or changes happening in the sector.

*Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.

*Should also have a clear view of what the current market trend is.
  • Experience

    1 - 7 Years

  • No. of Openings

    10

  • Education

    Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School, Vocational Course

  • Role

    BPO Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Agarwal Job Placement

We introduce ourselves as Recruitment Agency based in Surat and providing Staffing solutions to reputed companies all over Gujarat since 2003. Till now Agarwal Job Placement is one of the longest-running & successful Recruitment agencies in South Gujarat and a very prominent name for its work in the Textile Industry. Agarwal Job Placement works closely to bridge the gap between talent & opportunities and offers end-to-end recruitment solutions. Since then we served more than 3000 companies recruiting more than 15000 candidates. Working for almost 2 decades now, we have our own database, systems, and analytical software ready to serve.
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