BPO Executive

PS Smart Vision Enterprises Pvt Ltd

0 - 5 Years
25 Openings
2.5-3.3 Lac/Yr
Navi Mumbai
Face-to-Face interview

Key Skills

BPO Operations Call Center Executive Customer Care Executive Work From Home Walk in

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Job Description

We are looking for a BPO Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets.

Experience
0 - 5 Years
No. of Openings
25
Education
Secondary School
Role
BPO Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home

About PS Smart Vision Enterprises Pvt Ltd

PS SmartVision Enterprises Pvt. Ltd. is a leading Direct selling company that actually works in the field of Health care. We are present in more than 20 Sates in India, We are brand in nutritional industries from last few years with own manufacturing and processing unit. PS SmartVision Enterprises Pvt. Ltd. has its origin in Maharashtra with corporate offices in Satara. We offer a wide range of high-quality Health care products as well as a unique opportunity to join our sales force and start your own business.