BPO Executive

  • icon job experience 0 - 5 Years
  • icon job opening 25 Openings
  • icon salary 2.5-3.3 Lac/Yr
  • icon job location Navi Mumbai
  • Face-to-Face interview Face-to-Face interview

Job Description

We are looking for a BPO Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication scripts when handling different topics

Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets.
  • Experience

    0 - 5 Years

  • No. of Openings

    25

  • Education

    Secondary School

  • Role

    BPO Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

About PS Smart Vision Enterprises Pvt Ltd

PS SmartVision Enterprises Pvt. Ltd. is a leading Direct selling company that actually works in the field of Health care. We are present in more than 20 Sates in India, We are brand in nutritional industries from last few years with own manufacturing and processing unit. PS SmartVision Enterprises Pvt. Ltd. has its origin in Maharashtra with corporate offices in Satara. We offer a wide range of high-quality Health care products as well as a unique opportunity to join our sales force and start your own business.
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