Outbound Voice Process

Machwan Communication & Research

SUBJECT: - Interview Formality documents attached with JD

Hi Himesh Kumar,

I hope you are doing well!

We found your candidature on one of the online Job Portal and would like to discuss about your profile and experience for an opening of a Research Trainee in our organization. To take it further we would request you to kindly share the following details.

• Updated CV-

• Current Salary (Fixed + Variable) -

• Expected Salary-

• Notice Period-

About Us:

Machwan () is a leading market intelligence company since 2005. We are providing our services to major global IT companies. We are 5 days working organization and mostly work with the Top most IT Brands like Microsoft, Dell, HP, SAP, Cisco, Dassault Systems, Salesforce, Amazon, UiPath, Blueprism etc. For more details please visit. Currently we are looking for candidates for below profile.

Position - Research Trainee

Job Location: Naraina Vihar, New Delhi / Noida

Required Skills:

• Good in Communication & Interpersonal Skills

• Candidate Must be a Graduate

• Preferable if you have Science Background with BSC / MSC in computer Science / DOEAC A level / Equivalent diploma in computer science, degree in information technology from a reputed institution.

• More preferable if you have atleast 6 months working experience in Client / customer interactions.

Job Role

• Mainly discovery of customers / prospects from database as per requirement of the project

• Making customer calls (cold calls, intermediate calls, follow up calls etc.)

• Collection of data – Basic data about the company, key contacts etc.

• Sometimes conducting an assessment of company’s needs and gap areas (. cyber security products, business applications, hardware requirements etc.)

• Advocating client’s products Mostly it is IT Product and solutions

• Influencing & pursuing the customer

• Building a list of prospect and creating business opportunity for the client

• Finally aligning the customer with the client

• Sometime

• Experience

  0 - 1 Years

• No. of Openings

  15

• Education

  Any Bachelor Degree

• Role

  BPO Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office