CCE/Non Voice/International BPO/Chat Process

ODM

Roles and Responsibilities :

- Excellent communication skills in English.

- Good typing speed.

- Graduate with a minimum of one year experience in the Email and Chat process.

- Interact with users through a series of actions and answer all queries as well as resolve issues via chat or email.

- Maintain and update records for daily queries and escalation.

- Support the roll-out of new application features.

- Troubleshoot systems, network problems, diagnosing and solving software issues at the user's end.

• Experience

  0 - 1 Years

• No. of Openings

  9

• Education

  Higher Secondary

• Role

  BPO Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office