- LOVE to talk, especially on the phone
- Have Experience in USA/Canada English-based inbound/outbound sales and/or lead generation experience
- Excellent written and spoken English skills
- A huge plus if they have undergone US accent training
- A huge plus if they have studied, lived, or worked in the US, Canada, UK, Australia
- A good understanding of US/western culture
- Ideally someone who likes to read, watch, or listen to English movies, songs, news, etc.
- Are a great listener and thinker on the phone, able to draw out and understand customer's hopes, dreams, desires and needs
- Have a highly perceptive and intuitive nature with the ability to solve problems and overcome objections in real-time
- Build relationships with the customers you talk to
- Are an intelligent quick learner
- Sound energetic, passionate and enthusiastic on the phone
- Are aggressive, highly competitive, and handle pressure very well
- Are a team player who freely shares with and adopts knowledge and improvements from fellow team members
- Have a basic knowledge of computers and business applications like MS Word/MS Excel