BPO Fresher

  • icon job experience 0 - 3 Years
  • icon job opening 100 Openings
  • icon salary 2.0-4.5 Lac/Yr
  • icon job location Bangalore
  • Face-to-Face interview Face-to-Face interview

Job Description

Telecom Process - BPO Customer Service / Voice Support

Job description

Urgent Hiring for International BPO Customer Service Voice Process

ONLY IMMEADIATE JOINERS REQUIRED - HIRING FOR INTERNATIONAL VOICE SUPPORT

Fresher Graduate / Undergraduate with Excellent English

Exp. Undergraduate / Graduate

Any Graduate & Undergraduate

English Excellent

Respond to customer queries in a timely and accurate way, via phone, email or chat

Identify customer needs and help customers use specific features

Update our internal databases with information about technical issues and useful discussions with customers.

Monitor customer complaints on social media and reach out to provide assistance

Share feature requests and effective workarounds with team members.

Inform customers about new features and functionalities

Gather customer feedback and share with our Product, Sales and Marketing teams

Assist in training junior Customer Support Representatives.

Candidate should possess excellent oral and written communication skills

Candidate with good customer service skills would be preferred

Candidate should have 0-1 year of experience in Customer Support Voice Process.

Prior experience in Customer Service industry will be an added advantage.

Should be open to work in Night shifts / Rotational Shifts.

Candidates with backlogs/arrears in their degree are not eligible

Responsible for dealing with Domestic & International Clients

Responsible for dealing with Clients Queries.

Requirements and Skills

Experience as a Customer Support Specialist or similar CS role

Familiarity with our industry is a plus

Experience using help desk software and remote support tools

Understanding of how CRM systems work

Excellent communication and problem-solving skills

Multi-tasking abilities

Patience when handling tough cases

Benefits :

Rotational Shift

5 Days Working / 2 day rotational off

Work From
  • Experience

    0 - 3 Years

  • No. of Openings

    100

  • Education

    Diploma, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc, B.E, M.B.A/PGDM, M.Tech

  • Role

    BPO Customer Service

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Black & White Business Solutions

Black and White Business solutions Pvt Ltd recruitment company as a brand was established in year 2006, with an inspiring ideology that matches each human potential & talent through integrated tech based solutions to the job that is seeking them!

Being a leader is not just about enriching self but also to empower others.We take pride in ensuring that we do not just seal the gap between the job seeker & employer but we scout for talent that has the ability to lead, sustain & thrive.
Read More...
Similar Jobs
Apply Now

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now

Similar Jobs

Looking For Customer Care Executive

future role

  • Experience 0 - 1 yrs
  • Salary 3.0 Lac/Yr
Customer RelationshipCustomer CareCustomer ServiceCold CallingCommunication

Urgent Hiring For Customer Service Executive at Airport

DPSR Consultancy Solutions

  • Experience 0 - 6 yrs
  • Salary 8.5 Lac/Yr
Ground StaffCustomer CareCustomer SupportCustomer Care CoordinatorCustomer Care InchargeCustomer Care ConsultantCustomer Care RepresentativeCustomer Care ExecutiveCustomer Care AssociateAir TicketingAir Ticketing ExecutiveAir Ticketing Sta

Customer Care Executive - Bangalore

DHS

  • Location Bangalore
  • Experience 0 - 1 yrs
  • Salary 2.5 Lac/Yr
Good Communication SkillsProblem SolvingCustomer RelationshipCold Calling

Customer Relationship Manager (Female Only)

Jyoti Placements Service

  • Location Bangalore
  • Experience 1 - 2 yrs
  • Salary 3.0 Lac/Yr
Customer RelationshipCustomer CareCustomer ServiceCustomer SupportCustomer HandlingMS CRMInterpersonal SkillsService MarketingCustomer ManagementConvincing PowerProblem Management

Customer Care Executive

Skylar

  • Location Hebbal Kempapura Bangalore
  • Experience 0 - 6 yrs
  • Salary 3.0 Lac/Yr
International BPOCustomer HandlingCustomer RelationshipCustomer CommunicationCustomer SupportCall CenterCustomer CareOutbound CallingCustomer ManagementCold CallingCustomer Service

Customer Care Executive

Bizibees Outsourcing

  • Experience 0 - 1 yrs
Customer RelationshipCustomer Communication

Hiring For Customer Support Executive

Home Triangle online service pvt ltd

  • Location Horamavu Bangalore
  • Experience 0 - 1 yrs
  • Salary 2.5 Lac/Yr
Cold CallingCustomer CommunicationCustomer SupportCall CenterCustomer RelationshipCustomer CareCustomer ServiceCustomer Handling

Walk-In For Customer Care Service (Full Time)

Victaman Services

  • Location Whitefield Bangalore
  • Experience 0 - 1 yrs
Customer CareCustomer ServiceProblem SolvingComplaint HandlingVoice SupportDomestic CallingEnglish Language

Customer Care Service

Victaman Services Pvt Ltd

  • Location Bangalore
  • Experience 0 - 1 yrs
  • Salary 2.5 Lac/Yr
CommunicationCustomer Relationship ManagementTroubleshooting SkillsCustomer CareEnglish LanguageVoice ProcessQuery Management

Customer Support Executive

Nobroker

  • Location Bangalore
  • Experience 0 - 3 yrs
  • Salary 4.5 Lac/Yr
Customer RelationshipCustomer ServiceCustomer SupportOutbound Calling

Customer Support Executive Fresher

Early Jobs

  • Experience 0 - 3 yrs
CommunicationCallingCustomer RelationshipOutbound CallingCustomer SupportCustomer Service

Walk-In For Customer Care Executives (1-7 Years)

DriveX

  • Location Bangalore
  • Experience 1 - 7 yrs
  • Salary 3.3 Lac/Yr
Voice SupportCustomer CareCustomer ServiceVoice ProcessInbound Voice ProcessComplaint HandlingProblem SolvingDomestic CallingOOutbound

Customer Care Executive

A3 Techno Solutions

  • Location Bangalore
  • Experience 0 - 6 yrs
English LanguageCustomer CareCustomer ServiceTroubleshooting Skills

Urgent Requirement For Customer Support Executive

RR Group of Business Solutions

  • Experience 0 - 1 yrs
  • Salary 3.0 Lac/Yr
Customer CareBPOEnglish LanguageHindi BPO

Customer Support (0-1 Years)

Treak Info India

  • Location HSR Layout Bangalore
  • Experience 0 - 1 yrs
  • Salary 0.9 Lac/Yr
Customer CareCustomer Support Executive

BPO Customer Service jobs near by Locations

Related Job Openings

We use cookies to improve your experience. By continuing to browse the site, you agree to our Privacy Policy Terms & Conditions [Seeker]

Got it