BPO Associate

RJPRM EXIM PVT LTD

0 - 2 Years
10 Openings
1.8-3.0 Lac/Yr
Secunderabad
Face-to-Face interview

Key Skills

Fluency in English and Hindi BPO

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Job Description

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication scripts when handling different topics

Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

Experience
0 - 2 Years
No. of Openings
10
Education
Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Secondary School
Role
Bpo Associate
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About RJPRM EXIM PVT LTD

Whether its data entry, invoice processing, image retouching, everyday admin tasks, customer support, and sales, RJPRM assembles the perfect back-office team to meet your needs and regularly updates you on valuable customer feedback. Our dedicated associates will become an integral part of your business.

Letting us tend to the routine but fundamental tasks removes the hassle of adding to your workforce, reduces staff overhead, and optimizes your time. In other words, do what you do best, Hire RJPRM EXIM PRIVATE LTD for the rest.