BPO Associate

RJPRM EXIM PVT LTD

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication scripts when handling different topics

Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

• Experience

  0 - 2 Years

• No. of Openings

  10

• Education

  Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Secondary School

• Role

  Bpo Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office