BPO Analyst

Sourceone

Job Title Call Analyzer & Transcriber

Department BPO Location Pune

Job Type Full-Time, Fresher and Experienced can apply.

Number of Openings 50

Shift Timings Rotational Between – 4:30 PM IST to 11:30 AM IST (US Shift)

Work Experience 0-2 yrs

Mandatory Skills

(Must have Skills) Good Written and Verbal communication

Good understanding of American accent

Job Description:

• Call Analyzer & Transcribers are responsible for transcribing and summarizing calls as per the process requirement.

• Performs call monitoring to meet the quality parameters.

• Take up the responsibility for the assigned task.

• Keep on asking for reviews and feedback from your peers.

• Reporting back to Supervisors daily.

• Ensuring quality work is delivered within defined timelines.

• Perform other duties as assigned.

Education Qualification: HSC/ Graduation/Undergraduate

Compensation Details: Max ₹16k/ month

Notice Period: Immediate.

Work Mode: WORK FROM OFFICE

• Experience

  0 - 2 Years

• No. of Openings

  80

• Education

  Any Bachelor Degree

• Role

  BPO Analyst

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office