Job Overview
We are seeking a highly skilled and experienced Body Shop Manager to oversee our body shop operations. The ideal candidate will have 4 to 6 years of experience in body shop management in the automobile industry. This is a full-time position based in Pune, Maharashtra, India. As the Body Shop Manager, you will be responsible for ensuring smooth and efficient operations, managing a team of technicians, and delivering exceptional customer service.
Qualifications and Skills
4 to 6 years of experience in body shop management in the automobile industry
Strong knowledge of body shop processes, including repairs.
Excellent managerial and leadership skills
Ability to effectively manage a team of technicians
Knowledge of industry standards and regulations
Exceptional customer service and communication skills
Strong problem-solving and decision-making abilities
Proficiency in inventory management and cost control
Familiarity with safety procedures and guidelines
Good understanding of budgeting and financial management
Roles and Responsibilities
Manage and oversee the daily operations of the body shop, ensuring efficient workflow and meeting production targets
Supervise and train body shop technicians, providing guidance and support as needed
Ensure high quality of repair work and adherence to industry standards and guidelines
Monitor and control inventory of body shop supplies and equipment
Collaborate with other departments to streamline processes and improve overall efficiency
Handle customer queries and complaints, ensuring excellent customer service
Implement and enforce safety standards and procedures, ensuring a safe working environment
Stay updated with industry trends and advancements, recommending improvements to enhance the body shop's performance
Manage budgets, expenses, and financial targets of the body shop
Prepare reports and present performance metrics to management