Job Title: Billing Executive
Job Location: Kolkata
Reports To: Billing Manager / Finance Manager
Job Summary:
The Billing Executive is responsible for managing and overseeing the accurate and timely billing of products and services to customers. This role involves preparing invoices, tracking payments, handling billing discrepancies, and maintaining accurate records of billing activities.
Key Responsibilities:
Invoice Preparation:
Prepare and generate accurate invoices for products and services.
Ensure that all billing information, such as customer details, pricing, and services, are correct before issuing invoices.
Payment Tracking:
Track payments from customers and follow up on overdue accounts.
Update payment status in the system and maintain accurate records of all transactions.
Billing Discrepancies:
Investigate and resolve billing discrepancies or customer queries related to invoices.
Coordinate with internal departments to clarify billing issues or disputes.
Customer Communication:
Communicate with customers regarding billing issues, outstanding payments, and payment plans.
Provide excellent customer service and handle any inquiries regarding invoices.
Record Maintenance:
Maintain accurate and up-to-date billing records.
Prepare periodic reports for management on billing and payment status.
Compliance and Documentation:
Ensure compliance with company policies, procedures, and regulatory requirements regarding billing and payments.
Keep all necessary documentation and records for audit purposes.
Support Accounting/Finance Team:
Collaborate with the finance team to reconcile payments and resolve any financial discrepancies.
Assist in month-end and year-end closing processes related to billing activities.
Qualifications:
Bachelors degree in Accounting, Finance, or a related field (or equivalent experience).
Proven experience in billing, invoicing, or accounting.
Proficiency in accounting software and Microsoft Office Suite.
Strong attention to detail