Job Summary: (From ICICI Bank Ltd.)
In our effort to be the Bank of Choice, we continuously strive to understand and serve the banking needs of our customers. The focus includes:
Offering solutions that are Fair to the Customer and Fair to the Bank
Offering 360-degree banking solutions that meet the needs of our customers
Constantly exploring emerging market opportunities, trends and changing with customer preferences
Build and offer suitable propositions to our customers
Deliver best in class service to our customers The Relationship Manager anchors the above responsibility. While doing so, works collaboratively with different internal stakeholders to offer 360-degree banking. The incumbent is responsible for nurturing existing relationships, onboarding new customers and providing best in class service.
Key Responsibilities :
Partner with customers through their life cycle and offer suitable products and services based on their financial needs
Nurture the existing customer relationships while maintaining the quality of the portfolio
Expand and develop the customer base by on-boarding new customers
Analyse consumer needs, current market trends, and potential partnerships to offer unique and technology driven solutions
Maximize market opportunities by taking the entire bank to the customer
Tap into cross-selling and up-sell opportunities, to ensure maximum customer reach
Collaborate with product specialists, subject matter experts, credit and service teams to ensure structured and customized solutions as per the requirement of customers
Offer 360-degree banking to the individual, professional and business ecosystem
A customer seeks insights and advice, and hence superior knowledge and service are distinguishing factors of success
Customer acquisition through conversion of assigned leads
Work on growing the managed book by deepening customer relationships.
Experience
0 - 2 Years
No. of Openings
22
Education
B.A, B.C.A, B.B.A, B.Com, B.Sc, M.A, M.C.A, M.B.A/PGDM, M.Com, M.Sc
Role
Banking Relationship Manager
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata West Bengal