Looking For Relationship Manager | ICICI Bank

Key Skills

Customer Management Customer Manager Customer Relationship Customer Care Customer Service Customer Support Customer Handling Current Account Saving Account Accounts Reconciliation Accounts Processing Branch Sales Branch Coordinator Branch Handling Back Office Executive Back Office Staff Back Office Coordinator Back Office Sales

Job Description

Job Summary: (From ICICI Bank Ltd.)

In our effort to be the Bank of Choice, we continuously strive to understand and serve the banking needs of our customers. The focus includes:

 Offering solutions that are Fair to the Customer and Fair to the Bank

 Offering 360-degree banking solutions that meet the needs of our customers

 Constantly exploring emerging market opportunities, trends and changing with customer preferences

 Build and offer suitable propositions to our customers

 Deliver best in class service to our customers The Relationship Manager anchors the above responsibility. While doing so, works collaboratively with different internal stakeholders to offer 360-degree banking. The incumbent is responsible for nurturing existing relationships, onboarding new customers and providing best in class service.

Key Responsibilities :

 Partner with customers through their life cycle and offer suitable products and services based on their financial needs

 Nurture the existing customer relationships while maintaining the quality of the portfolio

 Expand and develop the customer base by on-boarding new customers

 Analyse consumer needs, current market trends, and potential partnerships to offer unique and technology driven solutions

 Maximize market opportunities by taking the entire bank to the customer

 Tap into cross-selling and up-sell opportunities, to ensure maximum customer reach

 Collaborate with product specialists, subject matter experts, credit and service teams to ensure structured and customized solutions as per the requirement of customers

 Offer 360-degree banking to the individual, professional and business ecosystem

 A customer seeks insights and advice, and hence superior knowledge and service are distinguishing factors of success

 Customer acquisition through conversion of assigned leads

 Work on growing the managed book by deepening customer relationships.
  • Experience

    0 - 2 Years

  • No. of Openings

    22

  • Education

    B.A, B.C.A, B.B.A, B.Com, B.Sc, M.A, M.C.A, M.B.A/PGDM, M.Com, M.Sc

  • Role

    Banking Relationship Manager

  • Industry Type

    Banking / Financial Services / Stock Broking

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Kolkata West Bengal

About Axis Group of Services

Recruiter Company of Banking And Finance. It is registered for pre-defined objects or activity Education & Training. It is set up directly by registering under the Ministry of Corporate Affairs, Govt. of India.
focuses on enhancing the dignity and well-being of socially and economically vulnerable people. We empower communities through improved education, skill and livelihood action outcomes.

Our extent, possibility, and knowledge allow us to address problems that no one else can. We have deep functional and industry expertise as well as breadth of geographical reach. We are very passionate about taking on immense challenges that matter to our clients and, often, to the entire India.
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