Back Office Executive

  • icon job experience 1 - 5 Years
  • icon job opening 5 Openings
  • icon salary 1.0 - 1.3 Lac/Yr
  • icon job location Udaipur
  • Face-to-Face interview Face-to-Face interview

Job Description

Managing incoming calls and customer inquiries Able to provide a satisfactory answer.

A high attention to details The ability to multi-task and stay organized Ability to work quickly under pressure Desired Candidate Candidate must be comfortable with work from office Ability to communicate clearly and professionally , both verbally and in writing Has a pleasant , patient and friendly attitude

Candidates must have a problem solving attitude. •

Role: Telecaller •

Industry Type: Call Centre / BPO / KPO / ITES / LPO •

Functional Area: ITES / BPO / KPO / LPO / Customer Service •

Number of Vacancy: 2

• Gender[ Male / Female ]

• Job Country India Responsibilities:

• Handle customer’s inbound and outbound calls. Solving queries, telling them about products/offers/services

• Follow communication “scripts” when handling different topics

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

• Seize opportunities to upsell products when they arise

• Build sustainable relationships and engage customers by taking the extra mile

• Keep records of all conversations in our database in a comprehensible way

• Frequently attend educational seminars to improve knowledge and performance level

• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills

• Good Problem-solving skills over the call

• High energy level

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  • Experience

    1 - 5 Years

  • No. of Openings

    5

  • Education

    Any Bachelor Degree

  • Role

    Back Office Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About WEBSENOR

WebSenor is an India based organisation, delivering state of the art services of IT & IT Enabled Services to the global market. The company deals in Website design & Development, Software development, Mobile Applications development, Digital Marketing services, Off shore Outsourcing & Remote Employees. Realizing todays market trends and business requirements, the company fully understands the client needs and acts accordingly.

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