Back Office Executive Fresher

Lakshmi North East Solutions (LNES)

- Provide general administrative and clerical support to the hotel management and departments.

- Assist in preparing and organizing reports, presentations, and documents for meetings and other purposes.

- Ensure the integrity and confidentiality of the hotels operational data and records.

- Update and maintain guest databases, ensuring records are current and accurate.

- Ensure that all documents are accessible and properly archived for future reference.

- Assist in the preparation of internal and external reports, including financial reports, inventory, and customer feedback.

- Track and manage office supplies and inventories, ensuring timely restocking of materials such as stationery, office equipment, and other essentials.

- Coordinate with the purchasing department for the ordering and delivery of office supplies.

- Assist in managing reservations and bookings by coordinating with the front office and reservation teams.

- Handle room booking requests and ensure that guest information is accurately entered into the reservation system.

- Assist in generating invoices for hotel services and ensuring that all charges are accurately reflected in the system.

- Update guest profiles and preferences, ensuring personalized service for returning customers.

- Assist with the coordination of departmental activities, ensuring all necessary information is shared and understood by relevant staff.

- Provide support in the management of day-to-day hotel operations, ensuring tasks such as scheduling, tracking inventory, and staff coordination are carried out effectively.

- Ensure that the hotels back office follows compliance with regulatory requirements and internal policies.

- Assist in generating reports related to hotel occupancy, guest satisfaction, financial performance, and inventory management.

- Provide excellent customer service by handling guest inquiries and special requests through email, phone, or in-person interactions.

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  B.A, B.C.A, B.Com, M.A, M.C.A, M.Com

• Role

  Back Office Executive

• Industry Type

  FMCG / Food / Beverages

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.