Back Office Assistant

Recruation Placement Consultancy

ob Description: Back Office Assistant

Company: [General Insurance Company Name]

Position Title: Back Office Assistant

Location: Hyderabad, India

Department: Operations/Support

Reports To: Back Office Manager

Job Summary

We are looking for a reliable and detail-oriented Back Office Assistant to support the smooth functioning of our operations in Hyderabad. The ideal candidate will handle administrative tasks, ensure the accuracy of documentation, and provide backend support to the sales and customer service teams in the general insurance sector.

Key Responsibilities

Administrative Support

Handle and maintain customer records, policy documents, and related data in an organized manner.

Process insurance applications, renewals, and cancellations as per company guidelines.

Manage and update databases with accurate client and policy information.

Policy Management

Verify and validate policy details and documentation to ensure compliance with company standards.

Assist in claim processing, including documentation collection and preliminary assessments.

Communicate with internal teams to resolve discrepancies or gather additional information.

Reporting & Analysis

Prepare daily, weekly, and monthly reports on operational activities and policy updates.

Analyze operational data to identify trends and support decision-making.

Coordination & Support

Provide backend support to the sales and customer service teams.

Liaise with underwriters, claims departments, and other internal stakeholders for operational efficiency.

Address and resolve backend operational issues promptly.

Compliance & Confidentiality

Ensure adherence to regulatory and compliance requirements in all backend processes.

Maintain confidentiality and integrity of sensitive customer and company information.

Key Qualifications & Skills

Education: Graduate in Commerce, Business Administration, or related fields.

Experience:

1-3 years of experience in a similar role (preferably in the general insurance or financia

• Experience

  0 - 1 Years

• No. of Openings

  1

• Education

  Professional Degree

• Role

  Back Office Assistant

• Industry Type

  Recruitment Consulting / Staffing Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office