Roles and Responsibilities
● Managing clients through counseling and diet plan preparations
● Monitoring sales opportunities of team members, discussing the same with TL and motivating/ guiding team members to achieve conversions
● Conduct RCA, define action steps, align with TL and pass on to team members for all client escalations of team members
● Validating and approving diet plans sent to clients by team members
● Ensuring that client parameters are recorded in the system by dietitian and doing RCA on any misses.
● Continuously train team members on identified gaps
● Ensuring SOP adherence by team members through periodic check ins
● Identify training needs of individual team members and organize training through the training team.
● Assessing performance of each team member and sharing with TLs.
Desired Candidate Profile
● Must have experience in team handling.
● Confident and excellent communication skills
● Ready to join immediately.
● Dietitians and nutritionists must be up to date with the latest nutrition research.
● Should have extended subject knowledge and excellent counseling skills.
● Dietitians and nutritionists must be caring and empathetic when helping clients
● Address dietary issues and any related emotions.