looking for an operational manager for Bajaj FinServ process 5+ years of experience salary range between 4 to 6 L. Should know hindi/marathi/panjabi. Preference given to those who knows all the three languages.
The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.
should have experience in team handling (telecallers bpo)
Responsibilities
Build effective relationships with associates, peers and supervisor to develop a high performing team
Analyze reporting and business trends to make strategic decisions to drive results
Directly supervise the business, ensuring, and maintaining high quality standards
Consistently assess and provide ongoing performance feedback to all levels of team members
Qualifications
Minimum high school education or equivalent
5+ years' of BPO experience is a must
Good experience in Excel
- Experience3 - 5 Years
- No. of Openings1
- EducationAny Bachelor Degree
- RoleBPO Manager
- Industry TypeCall Centre / BPO / KPO / ITES / LPO
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office