Assistant Manager Customer Service

Ingenetus

 Handling and resolving the day-to-day query of customers.

 Interacts effectively and professionally with others and able to initiate, establish and maintain

highly is effective relationships with internal and external business contacts of various cultures.

 Identify Customers- needs and deliver Voice Service to the customers on Financial Products

related queries and complaints.

 Receiving Calls from Customers both New and Existing and adding those calls to the CRM and

assigning them to the correct individual in the organization.

 Cold Calling on Exiting Database provided by the company and generating leads to the existing

sales force of the company and in turn earning incentives.

 Should have a laptop for the office work.

• Experience

  0 - 5 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Customer Service Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office