Assistant Manager Customer Service

Ingenetus

0 - 5 Years
1 Openings
2.5-3.5 Lac/Yr
Dwarka Delhi
Face-to-Face interview

Key Skills

Customer Retention Customer Support Customer Management After Sales Service Cross Selling Tele Sales Executive Telecalling Executive Insurance Selling Mutual Funds Sales Customer Service Walk in

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Job Description

 Handling and resolving the day-to-day query of customers.

 Interacts effectively and professionally with others and able to initiate, establish and maintain

highly is effective relationships with internal and external business contacts of various cultures.

 Identify Customers- needs and deliver Voice Service to the customers on Financial Products

related queries and complaints.

 Receiving Calls from Customers both New and Existing and adding those calls to the CRM and

assigning them to the correct individual in the organization.

 Cold Calling on Exiting Database provided by the company and generating leads to the existing

sales force of the company and in turn earning incentives.

 Should have a laptop for the office work.

Experience
0 - 5 Years
No. of Openings
1
Education
Any Bachelor Degree
Role
Customer Service Manager
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Ingenetus

It is an online portal that provides various investment options across a wide range of financial products and services, to meet your financial goals. We have a dedicated team of expert advisers who are always there to serve all online visitors and investors on a one-to-one basis. We believe that protection of your portfolio is a prime job & it needs to be addressed with knowledge and We use a wide range of products to achieve the dreams of our clients like Mutual Funds, Fixed Income, PMS etc. We strongly recommend and use Mutual Funds in every clients portfolio creation.