Assistant Branch Manager
Experience 2-5 years in banking or education sector
Job brief
We are seeking a detail-focused, service-orientated, and leadership-driven Assistant Branch Manager to assist with heading up the local branch operations and join our team. The ideal candidate for this position will possess a strong background in retail and personal banking, be adept with daily functions required to ensure the success of a branch, and have great leadership and people skills. The key focus of the role will be to assist with monitoring the everyday operations of the branch, oversee the team members working in the branch, and prepare timely performance and productivity reports for the head office.
Responsibilities
An Assistant Branch Manager (ABM) supervises daily operations at a branch location, and is responsible for a range of tasks, including:
• Customer service: Interacting with customers, meeting their needs, and handling customer queries and complaints
• Staff management: Supervising, motivating, and developing staff, and providing performance feedback
• Sales: Helping the branch meet its sales goals, and coaching staff to reach their full sales potential
• Compliance: Ensuring compliance with laws and regulations, and meeting branch performance standards
• Reporting: Preparing branch reports for approval by the manager
• Branch operations: Overseeing daily banking operations, and ensuring efficiency
• Temporary management: Taking on the role of the Branch Manager when they are absent
• Liaise with the head office to assist in developing and implementing new initiatives and procedures.
• Work alongside the branch manager to prepare and present performance, productivity, and other monthly reports to the head office.
• Assist with the management of the on-site team, and oversee the work being carried out.
• Assist with ensuring continuous training and development of the branch staff, book training sessions, and hold regular update meetings on a weekly or month
Experience
2 - 5 Years
No. of Openings
4
Education
B.A, B.Arch, B.C.A, B.B.A, B.Com, M.B.A/PGDM
Role
Assistant Branch Manager
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
enquiry.worldeducation121@gmail.com