Hiring For AR Callers (Female)

Synergy Health 360

Answering Healthcare Inquiries: Handle incoming calls from patients, caregivers, and healthcare professionals seeking information and assistance.

Appointment Scheduling: Assist patients in scheduling medical appointments, consultations, and follow-up visits.

Insurance Verification: Verify patient insurance information, eligibility, and coverage for medical services.

Patient Support: Offer emotional support and guidance to patients and caregivers, especially during stressful or sensitive situations.

Complaint Resolution: Address patient complaints, concerns, and feedback professionally and effectively, escalating issues as necessary.

Follow-Up: Conduct follow-up calls with patients to ensure their satisfaction and gather feedback on their healthcare experience.

Qualifications and Requirements:

Healthcare-related certification or degree is a plus.

Ready to work at night shift.

Prior experience in healthcare call centres, patient services ,or USA based firm, or a related field will be preferred.

Knowledge of medical terminology and healthcare processes will be preferred.

Good verbal and written communication skills with a compassionate and empathetic demeanour.

Strong organizational and time management skills.

Positive attitude, patience, and a commitment to delivering exceptional patient care.

• Experience

  1 - 5 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  AR Callers

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office