Must have experience in AR calling for at least 2 to 7 years.
Responsible for calling Insurance companies (US Calling) and follow up on outstanding Accounts Receivable.
Basic Knowledge of Revenue Cycle Management (RCM)
Ensure targets are met on a daily/weekly/monthly basis within the stipulated timelines.
Knowledge of HIPAA (Health Insurance Portability & Accountability) is preferred
Good knowledge in Denial management.
Ensure that the deliverable to the client adheres to the quality standards.
Follow up on Pending Claims.
Monitor customer account details for non-payments delayed payments and other irregularities.
Communicate with patients via phone or email.
Experience in International Calling is mandatory.
Need to work on Ad-Hoc activities.
Prepare and maintain status reports
Desired Candidate Profile
Minimum 2 yrs. of experience into Accounts Receivable only on US Healthcare
Complete understanding and hands-on experience in RCM
Basic Keyboard skills and knowledge on MS Office
Candidate should be willing to work in Night shift in different US time zones
Knowledge of insurance classes (Federal, State, Commercial & Liability)
Good communication, analytical & resolution skills
Willingness to learn and work as a team
Attention to detail and high level of accuracy
Education: Should be a Graduate
Cab - No for Male employees, One way for female employees
Shift - 06:00 PM IST - 03:00 AM IST
Working Days - Monday - Thursday
Week Off - Saturday & Sunday